§ Policies · v1.0 · 2026
The policy
pages.
Most policy pages are written by lawyers, for lawyers, and read like a court summons. We did it differently. Each page starts with the plain-language summary (the short version), then gives you the full clauses underneath. We answer.
Phase 01 · Critical Launch
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- 01Privacy PolicyWe collect what we need to run projects and not much else: your name, your email, the files you send us, and whatever the site's analytics quietly notes about your visit. We don't sell your data. We don't share it with advertisers. We answer requests to see, correct, or delete what we hold within 45 days. The full list of what, why, and how long is below.
- 02Terms & ConditionsThese are the rules of the road for the website and for working with us. Use the site lawfully. Don't mess with the code. Don't scrape it. If we work together, the Master Services Agreement controls — these pages don't replace it. Arizona law governs. Maricopa County is where disputes go.
- 03Cookie PolicyCookies are small files websites drop on your device to remember things. We use them sparingly. Some are necessary for the site to work, others help us see what's slow or broken. We don't use cookies to track you across the web for advertising. If you want to turn off the non-essential ones, the cookie banner lets you do that on every visit.
- 04Accessibility StatementGood design should work for people, not just portfolios. We aim for WCAG 2.2 Level AA on cmykink.io. We're not done. Accessibility is ongoing, not a finished project. But we publish what we're doing, what's working, and what isn't. If you hit a barrier, tell us at hello@cmykink.io. We respond within 5 business days.
- 05Acceptable Use PolicyThis page tells you what you can't do on cmykink.io, in our forms, or with any tool we offer. The short version: don't break the law, don't hurt people, don't mess with the site, don't upload other people's work as your own. If you do, we remove the content and may ban you. If it's illegal, we report it.
Phase 02 · Studio Protections
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- 06AI Usage & DisclosureWe use AI. Not as a shortcut. As a sharper pencil. We use it for brainstorming, drafting, organization, image exploration, transcription, and code assistance. We don't use it for final creative judgment, strategic thinking, or client communication. Those stay human. You can ask us to do a project without AI, and we'll honor that.
- 07AI Training & Model UseWe don't put your project materials into AI tools that train on input. Where a tool's training position is ambiguous or worse, we don't use it on your work. If you have stricter requirements — fully no-AI workflows, specific vendor restrictions — tell us before the project starts.
- 08Intellectual Property & CopyrightWe own what we make until you pay the final invoice, then ownership of the final deliverables transfers to you. Working files, unused concepts, and our internal systems stay with us. If you think we're infringing your copyright, there's a takedown process below.
- 09Client Content & Asset ResponsibilityIf you hand us a logo, a photo, a font, or a sound clip, you're telling us you have the right to use it. We trust that. If it turns out you didn't, you're responsible, not us. We keep submitted assets for 90 days after delivery, then archive or purge per the project agreement.
- 10Portfolio & Case Study UsageUnless you tell us otherwise in writing before we start, we may show your project in our portfolio, on social media, in case studies, in award submissions, and in pitches. We wait until the work is publicly launched. For confidential or NDA work, we adjust, anonymize, omit, or sit on it entirely. If you want to opt out, the MSA has a checkbox.
- 11Marketing Consent (Email & SMS)We don't add you to a marketing list unless you sign up. When you sign up, we tell you exactly what you're signing up for. Every email has an unsubscribe link. Every text says how to stop. We don't buy lists. We don't share yours. If you go quiet for 18 months, we ask if you still want to hear from us.
Phase 03 · Operational
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- 12Engagement, Kill-Fee & CancellationCreative work doesn't refund. It transfers, or it terminates on a kill-fee schedule. Deposits are non-refundable. If you cancel during discovery, you owe 25% of the total. During design, 50%. During production, 75%. If we cancel, the math runs the other way. The MSA controls if it says something different.
- 13Data Request & DeletionYou can ask us what data we have on you. You can ask us to send it to you. You can ask us to fix it. You can ask us to delete it. Email hello@cmykink.io with the subject line "Data Request" and tell us what you want. We verify your identity, then respond within 45 days. Free of charge for the first request per year.
A note before you read
These policies are written in plain English on purpose. Where the law uses a specific term, we use it. Where it doesn't, we don't. Nothing in these pages substitutes for a project-specific contract. If we're working together, the Master Services Agreement controls. These pages govern the site.
THE PRINT GROUP, LLC, doing business as CMYK Ink · 3850 E. Indian School Rd., Phoenix, AZ 85018 · 480-216-4319 · hello@cmykink.io